pkr988 Privacy Policy

pkr988 is an online betting and casino platform operated for the benefit of Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, and other cities throughout Pakistan. The pkr988 platform provides sports betting markets — including cricket and PSL — live casino games, slot games, blackjack, and related wagering services, all denominated in Pakistani Rupees (PKR).

For the purposes of this Privacy Policy, "pkr988", "we", "us", and "our" refer to the operating entity behind the pkr988 platform. "You" and "your" refer to any individual who accesses, visits, or holds an account on the pkr988 platform.

pkr988 acts as the data controller in respect of the personal information collected through this platform. As data controller, pkr988 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable privacy obligations.

pkr988 collects personal data through several channels: directly from you at registration and during account use, automatically through your interaction with the platform, and from third-party verification and payment service providers. The categories of data we collect include:

pkr988 does not knowingly collect sensitive personal data beyond what is necessary for identity verification and regulatory compliance. We do not collect biometric data, political opinions, religious beliefs, or medical information.

pkr988 uses your personal data for the following specific purposes. Each purpose is tied to a lawful basis described in Section 4 of this policy:

• Account creation and management: To register your pkr988 account, verify your identity, maintain your profile, and facilitate your login and account access.
• Service delivery: To process bets, settle winnings, credit deposits, facilitate withdrawals, and provide access to casino games, slots, cricket betting markets, and live dealer tables on the pkr988 platform.
• Payment processing: To handle your financial transactions via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, or USDT in PKR.
• Regulatory compliance and KYC: To verify your age (21+ requirement), confirm your identity, and meet anti-money laundering (AML) and Know Your Customer (KYC) obligations.
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent activity, bonus abuse, account compromise, and other violations of the pkr988 Terms & Conditions.
• Responsible gaming: To monitor gaming activity, identify potentially problematic behaviour, apply deposit limits or cooling-off periods, and enforce self-exclusion requests made by pkr988 account holders.
• Customer support: To respond to your queries, complaints, and support requests through the pkr988 support channels.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the pkr988 platform, user interface, game offerings, and performance.
• Marketing communications: To send you promotional offers, bonus notifications, and relevant updates where you have provided consent or where a legitimate interest exists. You may opt out at any time.
• Legal obligations: To comply with applicable laws, respond to regulatory requests, and cooperate with law enforcement where required.

pkr988 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by AML/KYC compliance systems, in which case you have the right to request human intervention.

pkr988 processes your personal data under one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the pkr988 Terms & Conditions — including account management, bet processing, and payment handling.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and age verification mandates.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing and optional communications, where you have provided clear, informed consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

pkr988 does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:

• Payment processors: Your financial data is shared with payment service providers (including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/Mastercard networks, and crypto processors) solely to facilitate deposit and withdrawal transactions on your pkr988 account.
• Identity verification providers: Your identity documents and personal details may be shared with regulated third-party KYC and AML verification partners to fulfil our compliance obligations.
• Technology and hosting providers: Our platform infrastructure, database, and security providers may process your data in the course of providing technical services to pkr988. All such providers are contractually obligated to protect your data.
• Regulatory and law enforcement authorities: pkr988 may disclose personal data where required by applicable law, court order, or legitimate request from a competent regulatory or law enforcement authority.
• Fraud prevention agencies: Where suspicious activity is identified on a pkr988 account, relevant data may be shared with fraud prevention and financial crime bodies in accordance with applicable law.
• Business transfers: In the event of a merger, acquisition, or asset sale involving pkr988, your data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

All third parties with whom pkr988 shares personal data are required to implement appropriate technical and organisational safeguards. pkr988 does not authorise third parties to use your data for their own marketing purposes.

pkr988 uses cookies and similar tracking technologies to operate the platform, improve your experience, and gather analytical data. The categories of cookies used on pkr988 include:

• Essential cookies: Strictly necessary for the pkr988 platform to function. These include session cookies that maintain your login state, security tokens, and load-balancing cookies. These cannot be disabled without impairing core platform functionality.
• Analytical cookies: Used to collect aggregated, anonymised data on how visitors navigate and use the pkr988 platform. This helps us improve platform performance and user experience.
• Preference cookies: Used to remember your account preferences, language settings, and display configurations across sessions.
• Marketing cookies: Used to track activity related to promotional campaigns and deliver relevant offers to pkr988 account holders, where consent has been provided.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent access to the pkr988 platform, but may limit certain personalisation features. Disabling essential cookies may impair login functionality and platform stability.

pkr988 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with applicable legal, regulatory, and contractual obligations. The following retention periods apply as a general guide:

• Active account data: Retained for the lifetime of your pkr988 account and for a period of five (5) years following account closure, in accordance with standard AML record-keeping requirements.
• Transaction records: Financial transaction records, including deposits, withdrawals, and bet history, are retained for a minimum of five (5) years from the date of the transaction.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification, or longer where required by applicable law.
• Customer support communications: Retained for a period of three (3) years from the date of the interaction, unless a longer retention period is required for the resolution of an ongoing dispute.
• Marketing consent records: Retained for the duration of your consent and for a period of three (3) years following withdrawal of consent, for compliance audit purposes.
• Technical and log data: Server logs and technical data are typically retained for a period of twelve (12) months, subject to security investigation requirements.

Upon expiry of the applicable retention period, pkr988 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Anonymised data that can no longer be attributed to an individual may be retained indefinitely for analytical purposes.

pkr988 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. Our security practices include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the pkr988 platform.
• Encryption of sensitive data fields — including passwords and financial identifiers — at rest within pkr988 systems.
• Strict access controls ensuring that only authorised pkr988 personnel with a legitimate business need can access personal data.
• Regular security assessments, vulnerability testing, and platform audits conducted by qualified security professionals.
• Incident response procedures to detect, contain, and notify affected parties of data breaches in a timely manner.
• Employee training on data protection obligations and security best practices.

While pkr988 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your pkr988 login credentials confidential and should notify pkr988 immediately if you suspect unauthorised access to your account.

As a pkr988 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact the pkr988 support team using the details in Section 12 of this policy:

• Right of access: You may request a copy of the personal data that pkr988 holds about you, along with information about how it is being processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held on your pkr988 account.
• Right to erasure: In certain circumstances, you may request deletion of your personal data. This right is subject to overriding legal retention obligations and cannot be applied to data we are required to retain for AML or regulatory compliance.
• Right to restriction of processing: You may request that pkr988 restrict the processing of your data in certain circumstances, such as where the accuracy of the data is contested.
• Right to data portability: Where processing is based on consent or contractual necessity and conducted by automated means, you may request that your data be provided in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. pkr988 will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

pkr988 will respond to all valid data rights requests within thirty (30) days of receipt. Where a request is complex or numerous, we may extend this period by a further two months and will notify you accordingly. There is no fee for exercising your rights, unless requests are manifestly unfounded or excessive.

The pkr988 platform is strictly intended for adults aged 21 years and above. pkr988 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the pkr988 account registration and withdrawal process.

If pkr988 becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, the data will be securely deleted, and any funds deposited will be returned in accordance with applicable policy following a review process.

If you are a parent or guardian and believe that a minor has created a pkr988 account, please contact the pkr988 support team immediately using the details in Section 12. We take underage gambling with the utmost seriousness and will act promptly upon any such notification.

pkr988 reserves the right to update or amend this Privacy Policy at any time. The most current version will always be published at pkr988.org/privacy-policy, with the effective date clearly displayed at the top of the page.

Where amendments are material — that is, where they meaningfully change how we collect, use, or share your personal data — pkr988 will notify registered account holders via the email address associated with their account prior to the changes taking effect. For minor clarifications or non-material updates, continued use of the pkr988 platform following publication of the revised policy constitutes acceptance of those changes.

We encourage all pkr988 account holders to review this Privacy Policy periodically to stay informed about how their data is being protected and managed.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pkr988 handles your personal data, please contact our support team. We are committed to resolving all privacy-related queries promptly and transparently.

You may also use the contact details below to submit a data rights request as described in Section 9 of this policy:

pkr988 is committed to handling all data protection enquiries with care and in accordance with the commitments set out in this Privacy Policy. If you are not satisfied with our response, you retain the right to escalate your concern to a relevant data protection authority.